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Policies & terms
Placeholder text. All wording on this page must be checked, completed and approved (ideally by a legal professional) before launch.
UK delivery
We currently deliver within the United Kingdom using a tracked service. Delivery costs are shown at checkout.
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Pre-orders
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Questions about your order
Email orders@timasglowltd.co.uk with your order number.
Your statutory rights
Under the Consumer Contracts Regulations 2013 you normally have 14 days from receiving your order to cancel, and a further 14 days to return the item. For hygiene reasons, sealed cosmetic and body care products that have been opened or unsealed after delivery may not be returnable unless faulty. This does not affect your rights under the Consumer Rights Act 2015 for faulty or misdescribed goods.
To start a return, email orders@timasglowltd.co.uk with your order number.
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Tima's Glow LTD ("Tima's Glow", "we") is the data controller for personal data collected through this website. We process personal data in line with the UK GDPR and the Data Protection Act 2018.
What we collect
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Why and lawful basis
[Placeholder: fulfilling orders (contract), marketing emails (consent), legal obligations.]
Who we share it with
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Your rights
You have the right to access, correct, delete or restrict use of your data, to object to processing and to data portability. You can complain to the Information Commissioner's Office (ico.org.uk). Contact us at hello@timasglowltd.co.uk.
This website is operated by Tima's Glow LTD. [Placeholder: registered office address and company number.]
Orders and pricing
All prices are in pounds sterling (GBP). [Placeholder: VAT status, order acceptance, pricing errors.]
Product use
Products are for external use only. Please check the ingredient list for allergens and patch test before use. [Placeholder: confirm wording.]
Governing law
These terms are governed by the laws of England and Wales. [Placeholder: confirm jurisdiction.]